Is Your Company Serious About Customer Success? Here’s How to Find Out
Gainsight
MARCH 15, 2022
I’d ask what technology and tools would the company look to invest in to assist and measure CS,” said Hao Chen, a Partner Success Manager. It’s helpful to know if leadership cares only about sales and wants CS to make do with sales SaaS.”. ’,” says Stephen Horning, a Vice President of Customer Success. “I’d
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