Transforming the Customer Experience with Big Data
CX Journey
JULY 10, 2014
What is big data? and how is it used to deliver a great customer experience? Big data" has been defined in many different ways and seems to most often refer to the sheer volume of data, but for the purpose of this article, I''m going to refer to the data sources. What is the right data? So now what?
Let's personalize your content