Top 5 Customer Service & CX Articles for Week of April 14, 2024
ShepHyken
APRIL 14, 2024
Lessons from the Field: 3 Easy Ways to Customize Customer Experiences & Increase Brand Loyalty by Anand Subbaraj (Fast Company) Personalization encourages customers to both return for more service and recommend that service to others. All five of this week’s articles are focused on customer loyalty.
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