Comm100

OCTOBER 11, 2017

Once you decide to engage in social media customer service, the next step is coming up with an effective strategy for implementing it. You know the “what” and they “why” of social media support, but who within your company should be the one to own this new platform? Should it be customer service? Download Free.

Social Media 122

Social Media Customer Service Strategies Strategy Customer Service 122

ProProfs Chat

JUNE 15, 2020

Your growth can be based on: Market penetration , which is succeeded if you achieve to sell larger amounts of your products to your current customers; Market development, which includes expanding your business to new markets and customers (opening new regional stores, globally expanding e-commerce, etc.);

Strategy 105

Strategy Social Media e-support Software 105

Call Experts

MARCH 3, 2022

Creating a business phone script can support your employees and customers. A phone script provides your organization with a written, detailed guide that outlines what to say to the customer, when to say it, and how the conversation will flow. How a Business Phone Script Supports Your Organization.

e-support 52

e-support Contact Center Call Flow Guidelines 52

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Flavio Martins.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Flavio Martins.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Myra Golden

JULY 29, 2016

How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. How to Deliver a Wow Customer Experience: 20 Ideas to Help You WOW customers. Customer-facing employees in any industry. Training Length: 34 minutes, includes quiz. You will not be sorry.”

Customer Service 40

Customer Service Training Customer Service Training Course 40