SmartKarrot

NOVEMBER 2, 2020

So, retaining customers becomes necessary for any company to sustain itself in this economic turbulence. The existing customer retention strategies may not work best in these testing times. The best way to know how to retain customers is to hear it from other business owners who do just the same.

Customer Retention 21

Customer Retention Strategy e-support Social Media 21

Currency Alliance

FEBRUARY 26, 2019

Having benchmarked and talked to hundreds of loyalty programs in the past few months, what we think program leaders ought to be doing during the next 3-6 months is preparing a plan to realign their loyalty program design with the broader business strategy and core value propositions.

Loyalty 45

Loyalty Strategy Loyalty Programs Hotels 45

Strativity

APRIL 27, 2023

This article was written by James Lanyon, EVP, Strategy & Innovation ( james.lanyon@materialplus.io ) , and Sean Eidson, VP, Strategy & Innovation ( sean.eidson@materialplus.io ) at Material. The prospect of offsetting the cost of deploying delivery personnel to meet customer expectations made sense.

Strategy 52

Strategy e-support Roadmap Customer relationships 52

SmartKarrot

JUNE 1, 2020

Businesses that manage to implement effective retention strategies tend to increase their sales and minimize customer management costs resulting in high profits. Some of the quickest ways to improve customer retention include; Establish Customer Expectations. Use loyalty schemes to add-customer perceived value.

Customer Retention 10

Customer Retention Social Media Rewards Programs Loyalty 10

ECXO

JANUARY 30, 2024

.” Therefore, businesses should strive to create emotionally engaging experiences for their customers. This could be achieved by personalizing their interactions, showing genuine empathy and care, and going above and beyond to exceed customer expectations.

Rewards Programs 52

Rewards Programs Loyalty Brands Connections 52

Currency Alliance

JUNE 19, 2019

Independent of individual program achievements, the most important development across the industry has not been in individual technological triumphs, but a hastening structural shift in how brands understand and approach the purpose of their loyalty programs. ING Direct is one of those brands. Kudos to them.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49

Strativity

APRIL 27, 2023

Using that information, our focus is to provide strategies for growth and long-term customer retention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category. Why add even more labor cost into an unpredictable economic environment?

Roadmap 52

Roadmap Customer relationships Brands e-support 52

Currency Alliance

OCTOBER 29, 2019

The following quote baffles my mind: According to IRI Worldwide, 74% of consumers globally choose a store based on its effective loyalty programme.[i]. If 74% of consumers choose a store based on their loyalty program, then why do few loyalty programs have more than 25% of their customers participating?

Loyalty 40

Loyalty Loyalty Programs How To Hotels 40