Kustomer

SEPTEMBER 1, 2022

It’s no secret that a strong customer service strategy is the cornerstone of a successful business. Even if your products or services are exceptional, customer loyalty can be lost if the customer experience is tainted with one poor interaction. What Is Customer Service Strategy?

Customer Service Strategies 104

Customer Service Strategies Self Service Strategy Customer Service 104

Kustomer

OCTOBER 14, 2020

It’s no secret that a strong customer service strategy is the cornerstone of a successful business. Even if your products or services are exceptional, if the customer experience is tainted with one poor interaction, customer loyalty can be lost. 6 Ways to Maintain a Strong Customer Service Strategy.

Customer Service Strategies 105

Customer Service Strategies Self Service Strategy Customer Service 105

ProProfs Chat

JANUARY 30, 2020

And, these, in turn, will help your company create strategies that will strengthen your customer engagement process even further. In this blog, we aim to collate various customer engagement statistics in one place that will give you an idea about various aspects of engagement with customers.

Customer Engagement 136

Customer Engagement Engagement Social Media Customers 136

Magellan Solutions

MARCH 7, 2021

What are omni channel services. Today’s customers expect the most tech-savvy approach. Companies support multichannel customer engagement. Frustrated customers and employees. Magellan Solutions offers nothing but a great customer experience. We offer the perfect customer-centered AI.

Omni-Channel 52

Omni-Channel Customer Service Government Call Center 52

Customer Guru

AUGUST 21, 2018

DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. John Formica Follow @JohnFormica. Kerry Bodine Follow @kerrybodine.

Customer Experience 115

Customer Experience Customer Journeys Consulting Customer Experience Professionals 115

ShepHyken

APRIL 25, 2023

One of my favorite concepts to cover in my customer service keynote speeches is to act like an owner. So, I encourage you to adopt and embrace the “act like an owner” mindset inside your organization.  Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author.

Insurance 103

Insurance Customer Service Training Meeting Leadership 103

ShepHyken

JULY 27, 2022

You’ll notice more customer engagement, employees will evangelize your brand, and even more importantly, they will stay! . Shep Hyken is a customer service expert, keynote speaker, and New York Times, bestselling business author. Be purposeful about what makes your company a great place to work.

Culture 67

Culture Employee Experience Customer Service Training Training 67