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[Q&A] Ready to Scale: The Tech Stack That Drives Your Digital Customer Success Program

ChurnZero

Plus, we cover how to ensure you don’t just add complexity with more tools, but actually use your data to enhance the customer experience through better decision-making. During the webinar, we discuss: What a Customer Success tech stack is and why you should care. If you missed the webinar, you can watch it on-demand. .

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6 Best Practices to Ensure Customer Success During COVID-19

CSM Practice

Recent research by Gainsight has shown that 65-80% of companies are on a hiring freeze for the next few months, 30-45% have halted hiring indefinitely, and 60-70% of sales leaders polled reported a delay in sales cycles. These numbers are an indication that sales are slowing down. Attend a webinar to drive more value.

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[Q&A] Ready to Scale: The Tech Stack That Drives Your Digital Customer Success Program

ChurnZero

Plus, we cover how to ensure you don’t just add complexity with more tools, but actually use your data to enhance the customer experience through better decision-making. During the webinar, we discuss: What a Customer Success tech stack is and why you should care. If you missed the webinar, you can watch it on-demand. .

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[WHITEPAPER] 5 Future-Proof Capabilities Your FSM Platform Should Have

Alliance by IFS

When synthesizing systems through intelligent integration , organizations promote the sharing of data and automating processes which in turn reduce human error and maximize employee productivity, allowing companies to deploy new accounts faster all while improving customer satisfaction. New Deployment Models. Access to Emerging Technologies.

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How You Can Add Value to Your CX with Laurent Pierre, Jr.

Kustomer

Customer experience shouldn’t be the role of solely the CX team, rather, leaders from different departments should consider joining forces with leaders from CX and finding ways to incorporate the customer into all aspects of business decisions. Vikas Bhambri, Head of Sales and Customer Experience here at Kustomer.

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Customer Success Best Practices During COVID-19

CSM Practice

Recent research by Gainsight has shown that 65-80% of companies are on a hiring freeze for the next few months, 30-45% have halted hiring indefinitely, and 60-70% of sales leaders polled reported a delay in sales cycles. These numbers are an indication that sales are slowing down. Attend a webinar to drive more value.

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7 Advertising Strategies That Can Work During A Slowdown

SurveySparrow

Pizza Hut managed to increase their sale by a whopping 61%, and Taco Bell increased by 40%. In contrast, McDonald’s sales decreased by 28%. In 2009 Amazon’s customers bought ebooks more than printed ones and helped the company grow its sales by 28%. Changes that Shape Advertising Strategies During Slowdown.