CSM Magazine

MAY 3, 2021

Winning loyal customers can be challenging when many ecommerce websites offer the same or similar products. Here are ten tips to help you get visitors to your ecommerce site to love your brand and become loyal customers. Consider what people will think when they first visit your ecommerce Store. Start a Loyalty Program.

Ecommerce 52

Ecommerce Loyalty Tips Loyalty Programs 52

CSM Magazine

DECEMBER 9, 2019

In 2019, it is important for your eCommerce store to have a mobile app for iOS and Android. Through the application, consumers pay more and more willingly. Consumers like to glory in new purchases or to consult with relatives about the product. If you don’t, you’ll lose to your competitors. Increase sales.

Ecommerce 52

Ecommerce Sales e-support Guidelines 52

CSM Magazine

AUGUST 4, 2022

Over the past two years, retailers have invested a significant amount of time and money to create exceptional digital experiences as consumers embraced a new way of interacting with their favorite brands. The role and relevance of physical brick and mortar locations has been debated ever since the advent of ecommerce.

Consumers 59

Consumers Retail Customer Satisfaction Advertising 59

Currency Alliance

JUNE 11, 2019

Many consumers now ‘multibank’[iii], keeping their traditional provider on-hand for the same reasons they always did, but branching out in search of enhanced value. In 2000, UK consumer bank Halifax launched a fairly successful marketing slogan: the people that give you extra [iv]. Actually, they do. Extra what?

Banking 40

Banking Loyalty Consumers Loyalty Programs 40

CSM Magazine

OCTOBER 25, 2023

Online stores give consumers an almost limitless choice of shops to purchase from, along with the convenience of home deliveries and often competitive pricing. Customer Relationship Management (CRM) and Personalization One area where retail outlets can learn from their eCommerce cousins is in the realm of CRM.

Exceptional Customer Service 52

Exceptional Customer Service Retail Training Customer Service 52

CSM Magazine

JULY 14, 2021

According to the research, customers will establish emotional connections with brands if they feel aligned with them, and brands without engaged communities are missing out on an opportunity to build longer-lasting relationships that drive loyalty and lifetime value. Fiona Stevens concluded: “The ecommerce landscape is changing.

ROI 52

ROI Connections Marketing Ecommerce 52

Currency Alliance

DECEMBER 17, 2019

But there remain some fundamental things that loyalty programs need to achieve to weather the looming storm that open banking, mobile payments, aggregation models, and other marketplace dynamics will bring. More customers will want to earn more loyalty currencies – which is potentially fantastic for all brands.

Loyalty 64

Loyalty Strategy Loyalty Programs Travel 64