Remove Competitive Advantage Remove Gamification Remove Leadership Remove Loyalty
article thumbnail

Loyalty software – next generation CRM from LoyaltyPlus

LoyaltyPlus

Loyalty software – next generation CRM from LoyaltyPlus. One of the ways the company has established a leadership position is through its CRM Loyalty and Rewards system software solutions. One of the ways the company has established a leadership position is through its CRM Loyalty and Rewards system software solutions.

CRM 40
article thumbnail

Top 30 Customer Service Books Every Team Needs to Read

Comm100

The Amazon Way: 14 Leadership Principles Behind the World’s Most Disruptive Company by John Rossman. Creating Customer Loyalty. But the true purpose of every support team venture is to create customer loyalty. After all, customer loyalty is what will generate long-term revenue for your company. Loyalty 3.0:

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Chat

These books can help you: Work towards better leadership strategies. Create better customer loyalty programs. Customer Service Books on Leadership. Leadership for Great Customer Service. Books on Building Customer Loyalty. Customer Loyalty: How to Earn It, How to Keep It. The Loyalty Effect.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

A Customer Experience Thought Leader and Influencer, Mila Widyani is a dynamic professional who strongly believes that CX is the key to driving a sustainable competitive advantage in today’s economy. She has carved a successful career in both customer service and CX leadership across Financial Services and Telcos.

article thumbnail

Top Priorities in Customer-Centric Contact Centers

RapportBoost

So, Talkdesk Enterprise Contact Center empowers companies to make their Customer Experience a competitive advantage. Nate: Yeah, I was a huge advocate for the whole gamification trend, I guess you can consider it a buzz world at this point. Kaye: Absolutely, yeah. Tony: No, I like what Nate said.