C Space
SEPTEMBER 2, 2020
The Brand Move Roundup – September 2, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. In early March we began reporting daily on how brands were dealing with Covid-19. due to COVID-19 and other factors.
Think Customers
JULY 29, 2022
Customer intent is defined as the reason or purpose behind a customer’s actions or behavior towards a brand. And inquiries about loyalty rewards were common across nearly all industries — retail, public sector, automotive and manufacturing, travel and tourism, insurance, finance.
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CSM Magazine
JUNE 4, 2019
We live in an age where customer service is a key focus for brands, with this widely considered to be a proactive marketing opportunity in the modern age. Customer service is arguably more important for some businesses than others, however, with tourism-based firms offering a relevant case in point. Waiting Time is Minimal.
GetFeedback
AUGUST 16, 2018
How can you quantify how customers feel about your brand? Marketing can identify potential brand ambassadors by looking at your list of promoters. Although customers like talking to your support staff over the phone or via live chat, time and effort are saved on all sides when customers can help themselves.
SmartMessage Blog
NOVEMBER 20, 2019
Many brands made investments to interact with their audiences directly to deliver quick information, accelerate sales stages, and run customer service activities. Chatbots are small software applications that simulate interactive human conversation so that meaningful interactions can happen between a brand and a consumer.
NobelBiz
FEBRUARY 22, 2023
A good customer experience entails enhancing all consumer interactions with a brand or firm. The health crisis, which boosted demand in various areas including tourism and services (telecoms, insurance, and banking), also aided the development of asynchronous messaging. more quickly and without waiting time via digital channels.
NobelBiz
FEBRUARY 22, 2023
A good customer experience entails enhancing all consumer interactions with a brand or firm. The health crisis, which boosted demand in various areas including tourism and services (telecoms, insurance, and banking), also aided the development of asynchronous messaging. more quickly and without waiting time via digital channels.
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