Optimove
MARCH 10, 2022
It’s especially true when this client is a telecommunications brand. Oh, and even more relevant to how Optimove can help with it, there’s one more thing that makes telco brands prime candidates to maximize the benefits of DX – the data. So, the need for a complete DX, and the potential it holds, are both as high as they can get.
Inbenta
MAY 16, 2022
In the last few years, the telecommunications industry has taken a significant hit in spending. It’s already predicted that revenue for telecommunication AI technology is going to grow exponentially. Hosted call center solutions can use chatbots to engage with thousands or even millions of customers at a time.
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Magellan Solutions
JULY 2, 2021
Telecommunication. Hit Rate Solutions. In a study by Cornell University , the found out that these are the basic AHT for each industry: AHT Telecommunications = 528 seconds. That is why it is ideal to get a call center provider that is cheap yet capable of receiving a huge volume of calls. Telecommunication.
TechSee
FEBRUARY 19, 2019
Courtney Munroe, Group VP at Worldwide Telecommunications Research moderates a session featuring the President of Global Operations & Services at AT&T, Elisa’s VP of Telco Efficiency Business, the Executive Director of KDDI Research, Synchronoss’ CMO and Telefónica’s Global Digital Product Director (Aura). Who’s there?
TechSee
NOVEMBER 6, 2018
Augmented reality remote assistance is an emerging technology that enables brand agents and product experts to visually guide and collaborate with customers and field technicians. . What is augmented reality remote assistance? Here’s how Tier-1 telecom Vodafone is harnessing AR remote assistance to better support their customers.
TechSee
FEBRUARY 12, 2018
Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. is developing a consortium-based blockchain platform specifically for the telecommunication industry. customer exhibitors at MWC 2018: Verto Analytics.
TechSee
FEBRUARY 12, 2018
Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. is developing a consortium-based blockchain platform specifically for the telecommunication industry. customer exhibitors at MWC 2018: Verto Analytics.
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