LiveChat

JANUARY 14, 2020

thousand exhibiting companies at CES 2019, I couldn’t wait to see what this year’s edition would bring to the table! For those of you who are not up to speed with what CES is, it’s an annual show hosted in Las Vegas that’s been home for innovative and revolutionary technologies for over 50 years.

Automotive 64

Automotive Conference Travel Technology 64

Wootric CX Blog

DECEMBER 9, 2020

The truth is that creating a customer-first model at your company is not as simple as introducing a piece of technology and calling it a day — you need to produce a cultural shift. . Before you run screaming to the woods, we promise you that creating CX-focused culture is doable! So where to begin? .

Banking 52

Banking How To Effort Score Culture 52

LiveChat

JANUARY 14, 2020

thousand exhibiting companies at CES 2019, I couldn’t wait to see what this year’s edition would bring to the table! For those of you who are not up to speed with what CES is, it’s an annual show hosted in Las Vegas that’s been home for innovative and revolutionary technologies for over 50 years.

Automotive 28

Automotive Conference Travel Technology 28

inmoment

NOVEMBER 15, 2018

Could there be value lying dormant in your company? Claire Fastier gives three examples of AI unlocking efficiency and opening avenues for your customer like never before. Products ranged from big data analytics to speech recognition to advanced decision making to predictive technology. Augment your service employees.

Interaction 40

Interaction Chatbots Hospitality Retail 40

ProProfs Chat

DECEMBER 11, 2020

They are the unshakable foundation on which you build concrete strategies to help your business achieve profitable goals. Numbers help you reflect on how your business is performing and if your efforts are reaping the benefits you expected. Why should you measure them in the first place?

Customer Satisfaction 98

Customer Satisfaction Metrics Measurement Net Promoter Score 98

Retently

FEBRUARY 9, 2024

What questions do you include to not only garner responses but also drive your business forward? Our guide walks you through crafting a compelling questionnaire with 35 essential questions you can use immediately. In doing so, you’ll elevate the quality of your offerings and foster brand loyalty in the long run.

Feedback 122

Feedback Net Promoter Score Effort Score Customer Satisfaction 122