Remove river-sampling
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The Future of Higher Ed Enrolment – Student Survey Reveals Overwhelming Chatbot Acceptance

Comm100

This blog will reveal students’ opinions on chatbots, how open they are to receiving them, and the support expectations they hold of prospective schools. Take Thompson Rivers University as an example. Wrap up These findings are just a sample of the insights within our Higher Education Admissions Report – Prospective Student Survey.

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Customer V Owner – Who wins? You decide! (in other words, is the customer always right?!)

ijgolding

With museums, a theatre, a Roman amphitheatre, a river, a canal and mediaeval building a plenty, Chester is a not just a great place to live, but a fantastic city to visit – especially if you like a bit of history. I must confirm that the focus of my blog is not switching from Customer Experience to travel!

Travel 379
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Drowning in data? How to cope with the data explosion.

Dapresy

Since the dawn of probability sampling in the 1930s, we have drawn upon ever greater numbers of data streams, widened the scope of surveys and found new technological solutions to engage with customers. The base quantity of raw data has always been increasing, but in the internet age, the river has become a flood. Maybe too good.

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Higher Education Chatbots – Everything You Need to Know

Comm100

As Lachlan Todd, Communications & Systems Coordinator at Thompson Rivers University, explains: “I don’t have a computer science or programming background so finding a chatbot that was simple to build and code-free was crucial – and Comm100 Chatbot delivered on this. When agents are offline, all chats are routed to the chatbot.

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