Currency Alliance
JUNE 21, 2018
That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. A pervasive trend of this year’s Loyalty Magazine Awards was the deployment of niche suppliers to deliver refreshing, remarkable customer experiences. Gamification, for instance. Onward and Upward.
Currency Alliance
JUNE 19, 2019
This was my second year on the judging panel at the Loyalty Magazine Awards. Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. One brand even overcame the persistent limitations of blockchain to run a successful trial. 1. Looking beyond transactional rewards.
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ProProfs Chat
JUNE 30, 2020
It was featured in famous magazines and papers like Industry Week, Entrepreneur, Dallas Morning News, Miami Herald, and others. How to Revolutionize Customer Employee Engagement with Big Data and Gamification. I hope you had a great time reading this blog as I had writing it for you. Author: Jill Griffin. Goodreads Rating: 3.8/5.
SurveySensum
JULY 14, 2020
He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
CSM Magazine
AUGUST 8, 2023
A quick Zoom call at the beginning of the day or an online video that can be watched at leisure is often all it takes.Inspire and motivate agents through gamification, offering rewards to those who share their brand successes and learning with others. And remember, not everyone wants a trophy on their desk.
CSM Magazine
AUGUST 5, 2021
In Calabrio’s new blog series, we explore the importance of pursuing simplicity in an era of complexity. In this first blog, we focus on making life easier for agents and how to tackle the most pressing concerns of labour shortages and staff dissatisfaction. For more ideas and inspiration, visit www.calabrio.com.
SurveySparrow
MARCH 21, 2023
In this blog, we will: Define the B2B experience Know why B2B customer experience management is vital Explore the differences between the B2B and B2C customer experience List the top 4 metrics for B2B customer experience Define the 5 best practices for B2B customer experience management FAQs What is B2B customer experience?
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