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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. Lynn Hunsaker – CXPA Board, Customer Experience Leader, Trainer, Author .

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B2B Customer Experience Excellence: A Guide for Businesses

SurveySparrow

B2B customers don’t just want you to meet their expectations; they want you to exceed them – every single time. You can only “sweeten the deal” for your customers by offering a superior B2B experience. What’s their biggest pull according to their customers? Find out where your customers usually lurk.

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