ProProfs Chat

JUNE 30, 2020

He helps customer service teams unlock their unimaginable potential. This customer service culture handbook is a step-by-step guide for its readers to create a customer-focused culture in the company. Jill Griffin created a buzz after releasing the book Customer Loyalty: How to Earn, How to Keep it. Loyalty 3.0:

Customer Service 85

Customer Service Handbook Customer Satisfaction Loyalty 85

SurveySensum

JULY 14, 2020

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SurveySparrow

MARCH 21, 2023

B2B customers don’t just want you to meet their expectations; they want you to exceed them – every single time. You can only “sweeten the deal” for your customers by offering a superior B2B experience. What’s their biggest pull according to their customers? Find out where your customers usually lurk.

B2B 52

B2B Customer Journeys Customer Experience B2C 52