Customer Satisfaction Score (CSAT) Industry Benchmarks
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NOVEMBER 25, 2019
If you’re new to Customer Satisfaction Score (CSAT), a good starting point is seeing how you compare to peers in your industry. Customer Satisfaction Score is 76.5%. Apparel: 79%. Consumer Shipping: 78%. Customer Satisfaction Score: A Free Guide. You’ll even get custom recommendations based on your score.
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