5 Top Customer Service Articles for the Week of September 16, 2019
ShepHyken
SEPTEMBER 16, 2019
Delta Just Gave A Simple, Stunning Explanation For Why It’s Successful (And Why American Airlines Isn’t) by Chris Matyszczyk. My Comment: Full disclosure: I do most of my flying on American Airlines. Seven Ways To Improve Customer Service by Sara Lavenduski. Pay attention to the experience you receive.”
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