Team Support

MAY 31, 2023

Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. Today’s chatbots are more focused on enhancing the customer experience by offering immediate answers to common challenges.

Chatbots 98

Chatbots Customer Service Competitive Advantage Self Service 98

Clarivate

JULY 16, 2019

Customer experience has been growing rapidly in the last few years because it is one of the most significant ways to differentiate your brand in this increasingly competitive market. Trillion is the annual cost of customer churn due to poor experiences. 67% of customers say they will pay more for a great experience.

Customer Experience 40

Customer Experience Customer Journeys Competitive Advantage Roadmap 40

NobelBiz

FEBRUARY 23, 2023

Single-tenant : Customers that choose for single-tenant solutions receive their own exclusive and customized software platform that interfaces with local applications. Because your company’s data is totally independent from the cloud provider’s other customers, this approach is far more safe and trustworthy.

Contact Center 52

Contact Center Multi-Channel Omni-Channel Conference 52

SurveySparrow

NOVEMBER 9, 2020

billion by 2027. Recruitment and Onboarding: Recruitment and onboarding are two important events in your employees’ work journey. The perfect HR tool will provide an easy and organized recruiting experience to the employees. SurveySparrow is designed to provide a smooth HR experience to your employees.

Software 59

Software Tools Management Employee Engagement 59

NobelBiz

JUNE 7, 2021

Single-tenant : Customers that choose single-tenant solutions receive their own exclusive and customized software platform that interfaces with local applications. Because your company’s data is totally independent of the cloud provider’s other customers, this approach is far safer and more trustworthy.

Contact Center 52

Contact Center Multi-Channel Omni-Channel Conference 52

Russel Lolacher

MARCH 13, 2023

In this episode of Relationships at Work, Russel chats with academic and best selling author Hamza Khan on the importance of reinventing leadership to improve the workplace and the employee experience. It has to be done in consultation with employees. Russel Lolacher Damn, well let the blushing commence. Thanks for that.

Leadership 98

Leadership Government Employee Experience Innovation 98