CSM Magazine

OCTOBER 7, 2021

The increased focus on channel enablement aligns with the booming Contact Center as a Service (CCaaS) market, which Gartner projects reaching $17.9 She successfully pioneered a large partner program at Cisco Systems and developed extensive go-to-market partner practices across various IT companies.

Contact Center 52

Contact Center Marketing Leadership Healthcare 52

Magellan Solutions

AUGUST 30, 2021

Amidst the rapid growth of technology, game development also started to transform itself to quickly adapt to the rapid need and demand of customers. Independently developed games lay the groundwork for augmented reality (AR) in video games, changing the video game market. . during 2021-2026 because of this.

Industry 52

Industry B2C Call Center Contact Center 52

NetBase

JULY 2, 2020

Providing the ability to pay bills, bank and even shop from the convenience of your smartphone, mcommerce has experienced explosive growth due to the COVID-19 pandemic. And keep these stats in mind as you go: The grocery segment of eCommerce is expecting explosive growth by 2026. Time to rethink your responsive website design?

Ecommerce 56

Ecommerce Sales Retail Trends 56

West Monroe

JUNE 26, 2023

About the episode Our market intelligence team analyzed market data, research, and perspectives so we could bring you invaluable insights to help you navigate the ever-evolving digital landscape. Companies need to pay attention, be agile, and listen as to never lose sight of the fundamentals of customer wants and needs.

Trends 52

Trends B2C Innovation Return on Investment 52