The Kustomer Service Pulse: 2023’s Viral Customer Service Moments
Kustomer
JANUARY 2, 2024
While 2023 may have been the year of Barbenheimer and Taylor Swift, we also saw great strides in customer service. Delta Flight Attendant Comforts Nervous Passenger To kick off 2023, a Delta airlines flight attendant , Floyd Dean-Shannon, sat in the aisle of the aircraft to comfort a nervous passenger on a flight to JFK.
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