Totango

JANUARY 22, 2018

Customer Success Summit brings together the best and brightest minds in Customer Success. Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. Head of Customer Success. Christina Kosmowski.

Customer Success 77

Customer Success Meeting Lifetime Customer Consulting 77

Oracle

FEBRUARY 23, 2018

With marketing automation software, SMBs can deliver unique, personalized content at various points throughout the buyers’ journey. With the right tech, SMBs are empowered to provide an unrivaled CX that differentiates their brand and creates loyal, lifetime customers.

CRM 87

CRM Chatbots Lifetime Customer Customer Relationship Management 87

Totango

JANUARY 22, 2018

Customer Success Summit brings together the best and brightest minds in Customer Success. Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. Head of Customer Success. Christina Kosmowski.

Customer Success 48

Customer Success Meeting Lifetime Customer Consulting 48

CSM Magazine

AUGUST 10, 2017

From the features you would like on a new toaster, to what makes you watch a new movie or box set, to what to call your Christmas Sandwich – customers are massively powerful brand touchstones. What used to be perceived as customer survey spam can now be really engaging and help brands to grow relationships.

Customer Insights 40

Customer Insights Customer relationships CRM Comparison 40

SurveySensum

JULY 14, 2020

He is currently at Forrester as a Senior Customer Experience Advisor where he is supporting Senior CX Leaders from FTSE 500 companies across the EMEA region. James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. James Hardwick is a Customer Experience Specialist and Thought Leader.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SmartKarrot

JANUARY 5, 2021

Kristi is currently the VP of Customer Success at IntelliShift and one of the Founding Members of Gain, Grow, Retain. In addition to this, she has been associated with Catalyst Software and frame.ai Apart from that, he is also a Board Member at the Customer Success Leadership Network. as a Coach and Advisor respectively.

Customer Success 21

Customer Success Chief Customer Officer Leadership B2B 21