Magellan Solutions

MAY 29, 2021

Social Media plays an important role in all industries, especially in health care. . Healthcare leaders are now enlisting the assistance of healthcare BPO support services to help them examine the role of social media in doing busines s. 9 Ways Healthcare BPO Make Use of Social Media.

Social Media 52

Social Media Healthcare Hospitality Call Center 52

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

ijgolding

AUGUST 12, 2018

Over time, several words have been used to describe the organisational focus on customers. They include: Customer Experience. Customer Focus. Customer Centricity. Customer Service. Customer Success. Customer Outcomes. Customer Relationship Management. Customer Management.

Customer Journeys 185

Customer Journeys Customers Airlines Social Media 185

Experience Investigators by 360Connext

NOVEMBER 20, 2014

She has spoken at several conferences over the years on B2B and B2C social strategies and online reputation management. In 2014, Annie was recognized as being one of the 50 most influential CMOs in social media.

Customer Experience 302

Customer Experience Chief Customer Officer B2B Conference 302

Magellan Solutions

OCTOBER 26, 2023

Nowadays, the connection between companies and their customers is often through a phone call. Imagine an outstanding inbound call center that offers unmatched customer service. Magellan Solutions is ISO 27001:2013 certified for information security management, ensuring the safety and security of clients’ data.

Call Center 52

Call Center Company CRM Customer Satisfaction 52

Customer Guru

MAY 30, 2018

But the best way to deal with disgruntled customers is behaving patiently, apologizing, and committing to resolving the issue, not blaming the customer or screaming back. And certainly, not the way Seinfeld’s Soup Nazi behaves with his customers. Source: Seinfeld Customer Service Example.

Omni-Channel 95

Omni-Channel Customer Centricity e-support Social Media 95