Magellan Solutions

JULY 19, 2021

Why Outsource To Healthcare Call Center Companies In 2021. The healthcare contact center market is broadly segmented. Claims Management. Provider Solutions. Claims Management. Accounts receivables management. Health & Wellness Management. Chronic disease management.

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Magellan Solutions

APRIL 24, 2021

In an article by the Economist Intelligence Unit , executives, managers and staff at U.S. Businesses are not hiring contact centers to become band-aid solutions. Determining the dangers and threats in the business structure of your Healthcare Contact Center partner is not enough. ISO/IEC 27001:2013.

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Magellan Solutions

APRIL 14, 2021

A call center is a department or an office where incoming and outgoing telephone calls from both new and existing customers come in. Call centers manage all buyer interactions and expectations. Contact centers can be either in-house or a third-party firm.

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Magellan Solutions

APRIL 8, 2021

Document management services. ISO 27001:2013 certification and HIPAA compliance are good examples. Look for a contact center that wants to grow with you. Magellan Solutions is a BPO company based in the Philippines. At Magellan Solutions, we train our agents to become experts. Claims data entry.

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Magellan Solutions

JULY 3, 2021

Data management is the process of gathering important data. Data entry plays a huge role in data management. . Data entry has a significant impact on staff productivity, which is an additional crucial aspect in effectively managing a business. . At Magellan Solutions, we train our agents to become customer service experts.

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NobelBiz

OCTOBER 30, 2020

Call center customer service has a strong bearing on customer satisfaction and your business as a whole. So, improving call center customer service becomes necessary in order to make your business stand out. So, improving call center customer service becomes necessary in order to make your business stand out.

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TechSee

DECEMBER 5, 2017

The Netherlands-based Casengo also offers features such as Workflow management tools and unlimited Inboxes. Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” and cloud-based call center offerings.

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