Education Services Group

FEBRUARY 3, 2021

The partnership will include a series of guest articles on each company’s blog, collaborative virtual events such as podcasts and webinars, and additional co-created content on a variety of Customer Success topics. Founded in 2009, inSided is headquartered in Amsterdam with an office in New York.

Customer Success 52

Customer Success Self Service Knowledge Base Consulting 52

ChurnZero

JUNE 19, 2020

To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. During the webinar, we discussed: How customer retention impacts the valuation of your company. If you missed the webinar, you can watch it on demand.

Metrics 72

Metrics Company Survey Self Service 72

Qualtrics

JULY 15, 2019

Recently, Amazon has also introduced Amazon Lockers, which the company calls “self-service kiosks”, where a user can choose to have a package delivered for easier access to a pickup. Learn more about creating Mobile CX in our webinar. Product Experience. Building a great product is an important part of a customer’s experience.

Customer Experience 37

Customer Experience Self Service Social Media Apparel 37

Grade.us

JUNE 2, 2020

Reporting API provides agencies, enterprises, and professional marketers with the flexibility they need to integrate their data into other platforms and services seamlessly. The GatherUp crew provides monthly webinars to onboard, teach, and support regularly.). Website Yext is a publicly-traded online brand management platform.

Software 47

Software Management Net Promoter Score Multi-Channel 47