Education Services Group

FEBRUARY 3, 2021

Customer Success as a Service ® provider ESG announces a partnership with inSided, the only Customer Success Community platform for SaaS and subscription-based companies. ESG delivers Customer Success as a Service ® (CSaaS), enabling you to build, operationalize, and transform your CS organization.

Customer Success 52

Customer Success Self Service Knowledge Base Consulting 52

ChurnZero

JUNE 19, 2020

To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. During the webinar, we discussed: How customer retention impacts the valuation of your company. How Customer Success can effectively drive retention.

Metrics 72

Metrics Company Survey Self Service 72

Grade.us

JUNE 2, 2020

Reporting API provides agencies, enterprises, and professional marketers with the flexibility they need to integrate their data into other platforms and services seamlessly. Features are released rapidly; this can be difficult for customers to keep up with if they don't have onboarding (The good news? Support options.

Software 47

Software Management Net Promoter Score Multi-Channel 47