Inbenta

FEBRUARY 1, 2024

RESOURCES Webinars Horizn Product Digital Demos Enhancing Your Customer Service with Interactive How-To Demos When customers can’t navigate your products or services, it can be frustrating. To learn more about Inbenta’s powerful customer service tool, join Inbenta for a webinar scheduled for 9 AM ET, Wednesday, February 14.

Interaction 52

Interaction Banking ROI Policies 52

NICE inContact

JULY 13, 2016

inContact was recognized for this award for “offering superior products and services that deliver a clear, demonstrable ROI.” Our customer, Hoveround Corporation , a leading provider of power chairs, electric scooters and other mobility solutions, chose inContact for its inbound contact center solution in 2009.

Customer Experience 121

Customer Experience Contact Center Omni-Channel ROI 121

ClearAction

JULY 20, 2023

Especially in hard times like the 2009 global financial crisis and the 2020 global pandemic, demand for tech skyrocketed. Tech providers’ Customer Success teams strive to keep us engaged in a variety of meetings, messaging, webinars, etc. Buyers prefer to have minimal interactions with sales teams.

Technology 62

Technology Customer Success Consulting ROI 62

Comm100

MARCH 27, 2023

Read more: Chatbot ROI calculator – Reduce support costs and scale your operations with AI Chatbots 5. A well-trained chatbot can handle more than 80% of a school’s incoming chats without human intervention , meaning that they’re ideal for high volume teams, handling the workload of many agents during peak periods.

Chatbots 161

Chatbots Multi-Channel Knowledge Base Wait Times 161