NICE inContact

JULY 13, 2016

inContact was recognized for this award for “offering superior products and services that deliver a clear, demonstrable ROI.” Our customer, Hoveround Corporation , a leading provider of power chairs, electric scooters and other mobility solutions, chose inContact for its inbound contact center solution in 2009.

Customer Experience 121

Customer Experience Contact Center Omni-Channel ROI 121

ClearAction

JULY 20, 2023

Non-stop for the past 25 years, technology for experience management and marketing have been super hot since CRM arrived on the scene. Especially in hard times like the 2009 global financial crisis and the 2020 global pandemic, demand for tech skyrocketed. It gobbles up most of the budget along with dedicated staffing to run it.

Technology 62

Technology Customer Success Consulting ROI 62

Comm100

MARCH 27, 2023

Read more: Chatbot ROI calculator – Reduce support costs and scale your operations with AI Chatbots 5. Article by Kate Rogerson Kate is the Content Marketing Specialist at Comm100. Provide 24/7 support Since chatbots can handle most requests without intervention, they allow schools to offer 24/7 support in a cost-effective way.

Chatbots 164

Chatbots Multi-Channel Knowledge Base Wait Times 164