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Customer Success Technology Buyer Guide

ClearAction

Especially in hard times like the 2009 global financial crisis and the 2020 global pandemic, demand for tech skyrocketed. Tech providers’ Customer Success teams strive to keep us engaged in a variety of meetings, messaging, webinars, etc. Buyers prefer to have minimal interactions with sales teams.

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Higher Education Chatbots – Everything You Need to Know

Comm100

Read more: Chatbot ROI calculator – Reduce support costs and scale your operations with AI Chatbots 5. LivePerson focuses on big data, providing student intent and engagement metrics through their chatbot platform. Top benefits of LivePerson include: LivePerson’s AI is built around recognition of customer intents.

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