5 Top Customer Service Articles of the Week 6-13-2022
ShepHyken
JUNE 13, 2022
(CustomerThink) Some of us are old enough to remember when subscriptions were limited to just sports clubs, newspapers, and magazines. In 2009 only 18% of the value of the top 100 brands was in subscriptions. In fact, the subscription-based business model has been around since the 1770s. This grew to 29% by 2018.
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