Service Untitled
SEPTEMBER 17, 2010
Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Let’s see how companies rebuild tarnished reputations.
GetFeedback
APRIL 3, 2019
We sat down with Chris Hogan from YETI to get the inside scoop on how the company uses GetFeedback to understand their customer experience and turn insights into actionable data. YETI was founded in 2006 by Roy and Ryan Seiders, two brothers from a long line of entrepreneurs. Chris Hogan, Business Analytics and Modeling, YETI.
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Helen Dewdney
NOVEMBER 6, 2020
But even if you do, what if you feel really strongly or don’t like the ethics of a company? Companies would do well to heed customers’ voices when they say they won’t return to a company due to poor service or their ethics. Companies will never know what customers they are losing! Poor Service.
Service Untitled
AUGUST 24, 2010
Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time?
Service Untitled
MARCH 4, 2009
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service in Different Countries Douglas March 04, 2009 Customer Satisfaction , Customer Service 7 Comments The consulting company Accenture recently surveyed about 650 senior executives in different industries from 11 countries.
Service Untitled
MAY 12, 2010
Needless to say, “word of mouth&# is likely to discourage my sphere of influence about doing business with this company in the future. Customer satisfaction programs don’t have to be confusing; rather the basic premise of little things making a huge difference is universal when dealing with consumers.
Service Untitled
MAY 13, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer feedback; an important tool for success Cheryl May 13, 2010 Customer Satisfaction , Proactive 2 Comments Ask a customer what they want from your company or service, and they will tell you.
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