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KM2 Solutions Expands Caribbean Operations

CSM Magazine

Lucia in 2004, KM 2 Solutions has seen consistent and exponential growth across the Caribbean and Latin America. KM 2 Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors.

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CGS Acquires Mas Cerca Contact Center

CSM Magazine

The acquisition extends CGS’s capabilities in Chile to new industries, including telecommunications, retail and transportation, while meeting the growing demand for Spanish-speaking services for the global market. ” Established in 2004, Mas Cerca has offices located in Santiago as well as in the southern region, in Valdivia.

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Brand Move Roundup – October 2, 2020

C Space

Pyer Moss revived the “Vote or Die” T-shirt popularised during the 2004 US presidential election, Christian Siriano sent models down his backyard runway wearing vote-stamped face masks, wide-brimmed boater hats and at least one full-length gown, and Michael Kors is selling an $850 cashmere sweater with the word stitched into it.

Brands 40
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. She has served clients as an independent consulting partner since 2004. His diversified experience includes significant client-side, consulting-side, and agency-side tenures.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. She has served clients as an independent consulting partner since 2004. His diversified experience includes significant client-side, consulting-side, and agency-side tenures.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

This telecommunications company eyes for more partnership with India. In 2004, Telstra earned the ire of the government and trade unions. For Dell, this call center failure was a lesson. It taught them to improve their tech support and other customer services. Telstra is one of those Australian companies that outsource to India.

Company 64