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John Paul, #1 Luxury Concierge Services Firm, Selects Talkdesk to Support 700 Global Agents

Talkdesk

John Paul combines the unique know-how and skills of its 700 Concierges, and the operation of a global digital platform, with ultra-personalized content thanks to its innovative proprietary technology. . Our mission is to deliver the best 24/7 service everywhere in the world for our members.

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Going Digital: The Ultra Modern Approach to CX with Vasili Triant

Kustomer

Vasili is the Chief Operating Officer at UJET, a partner of Kustomer, creating a product that delivers the ultimate experience for the modern consumer. Adapting to the Modern Customer’s Habits. Yeah look, I mean the cloud industry is transforming at a rapid pace. There’s cloud 2.0 Is Voice Dead? So happy to be here.

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The Year of On-demand, Personalized Shopping: The Cloud and IOT Abound

Natalie Petouhof

At the National Retail Federation Annual Convention in New York City, Microsoft made announcements with GameStop, Hardee’s, TGI Fridays, Panasonic, HP and FreedomPay, and NCR on efforts to modernize shopping experiences. How Does IoT, The Cloud and Customer Experience Come Together? Read more about modern POS devices here.

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Scaling Large Language Model (LLM) training with Amazon EC2 Trn1 UltraClusters

AWS Machine Learning

Modern model pre-training often calls for larger cluster deployment to reduce time and cost. The infrastructure consists of a head node and multiple Trn1 compute nodes within a virtual private cloud (VPC). Create VPC and subnets An easy way to create the VPC and subnets is through the Amazon Virtual Private Cloud (Amazon VPC) console.

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Welcome to a New Era of Building in the Cloud with Generative AI on AWS

AWS Machine Learning

Leading AI companies like Anthropic have selected AWS as their primary cloud provider for mission-critical workloads, and the place to train their future models. Inf2 instances offer the lowest cost for inference in the cloud while also delivering up to four times higher throughput and up to ten times lower latency compared to Inf1 instances.

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