Maz Iqbal

NOVEMBER 11, 2014

to do interesting/sexy stuff. Filed under: Case Studies , Customer Experience , Leadership / Change / Transformation Tagged: customer experience , customer experience innovation , customer experience paths , innovation , leadership. Two, there is the data-technology path. Take a look at just about any high profile B2C brand.

Travel 107

Travel Case Study Customer Experience Leadership 107

Peter Lavers

NOVEMBER 26, 2015

Ever since Google made “ data scientist ” the sexy job title for the decade, both suppliers and users have obsessed with technology and technical skills. Not surprisingly, with hindsight, most of these CRM projects failed and systems did not repay that hefty price tag.

CRM 40

CRM Fashion Social Media Analytics 40

Beyond Philosophy

OCTOBER 4, 2019

The tag line was: “ It does exactly what it says on the tin.”. It wasn’t a hidden meaning or a sexy version of the activity. There was an advert for Ronseal, a wood stain, that I liked in England back in the day. It was basic and communicative. It was straightforward, and it made sense for what it was.

Communication 25

Communication Marketing Advertising Conference 25

Grade.us

NOVEMBER 16, 2018

Annie Cushing - Annie says she makes data sexy, and you ought to believe her. Built for those who want to watch their sales teams, marketing efforts, and projects in a single location. 2018's Best Digital Analytics Influencers. Follow these folks to gain even more insights. Did I miss anything? Let us know in the comments below!

Analytics 29

Analytics Resources Tools eBook 29

Hello Customer

OCTOBER 14, 2021

The existing VOC software span from basic quantitative data collection tools, including survey makers, survey placers and web scraping, to sophisticated AI-powered text analysis, like sentiment analysis, automatic support ticket tagging, data mapping, etc.

Tools 75

Tools Multi-Channel Social Media Survey 75