InMoment XI

JANUARY 6, 2022

This lens is fundamental to any rewards program because it challenges you to consider which behaviors you’re trying to change. Taking a behavioral magnifying glass to a potential rewards program helps define its purpose. Lens #2: Feedback-Based Rewards. Lens #1: Behaviors.

Rewards Programs 493

Rewards Programs eBook Report Feedback 493

Calabrio

APRIL 27, 2017

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

Contact Center 162

Contact Center Engagement Self Service Social Media 162

Calabrio

APRIL 27, 2017

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

Contact Center 100

Contact Center Engagement Self Service Social Media 100

Calabrio

APRIL 27, 2017

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

Contact Center 100

Contact Center Engagement Self Service Social Media 100

Totango

AUGUST 23, 2022

White papers. This may happen on their initiative, or it may be encouraged through incentive offers and rewards programs. Touchpoints may involve any medium you use to interact with customers, including: Search engine marketing. Social media posts and ads. Video content and ads. Blog content. Live chat and chatbots.

Customer Journeys 115

Customer Journeys Touchpoint B2B Social Media 115

datastax

AUGUST 13, 2019

Customers are now able to manage their finances more easily , they have more access to loan applications and approval, and they expect loyalty rewards programs to pay off. The Power of an Enterprise Data Layer (white paper). DOWNLOAD NOW.

Banking 40

Banking Data Management Rewards Programs 40

LiveChat

JULY 27, 2018

Gifts, offers, white papers, and discounts can all help to lure a customer back in. Consider offering an invitation to an in-person event, membership in your VIP rewards program, or even a free educational course. Make them an offer. Give your customer an incentive to come back. Experiment with a series of emails.

Engagement 59

Engagement Tips Rewards Programs Resources 59