Experience Investigators by 360Connext

JULY 20, 2015

Reviewing customers’ online experience is one of the most common ways we at 360Connext help our clients. It’s part of out trademarked process called Customer Experience Investigation, which covers everything. If the experience you provide is disconnected, confusing, painful… they know they are free to date others.

Online Experience 110

Online Experience Case Study Social Media Consulting 110

Experience Investigators by 360Connext

SEPTEMBER 18, 2014

Update employees who deal directly with customers, whether in-store or via any channel, on the most current online experiences. 360Connext serves mid-market companies and larger by helping them evaluate their true customer experience. There is no such thing as cannibalizing your brand if it is well connected.

Multi-Channel 268

Multi-Channel Social Media Call Center Retail 268

SurveySparrow

SEPTEMBER 20, 2021

Employee check-ins. Employee pulse surveys. User experience feedback. Predictive analytics for user behaviour. Employee engagement. Online reputation management. Employee pulse. Employee pulse. Employee engagement. Employee engagement surveys.

Omni-Channel 52

Omni-Channel Software Tools Management 52

Experience Investigators by 360Connext

MAY 19, 2015

Jeannie Walters Jeannie Walters is the Chief Customer Experience Investigator™ and founder of 360Connext, a global consulting firm specializing in the cornerstones of customer experience: customer engagement, employee engagement and connections like social media.

Customer Journeys 110

Customer Journeys Social Media Exercises Software 110