article thumbnail

How Two CX Leaders United Their Organizations Under Shared Value Systems to Transform Customer Experience

Customer Bliss

You’ll also hear from Lee West , Pastor of Guest Experiences at Gateway Church , who shares how his personal experience witnessing new church member isolation inspired him to map a welcoming strategy to make these new members feel more included and engaged with the community. Inspire what you want to be delivered. -

System 162
article thumbnail

What Are Questionnaires? Benefits, Importance and Examples

SurveySparrow

You create engaging conversational forms with advanced survey platforms such as SurveySparrow. You can create surveys, collect feedback, analyze data, and act upon the insights effortlessly. Example: Feedback forms with sections for comments and suggestions. Make any necessary adjustments based on feedback or further testing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What's Your Employee and Customer Experience Hallmark? [3 Places to Start]

PeopleMetrics

It was for an Employee Engagement position at a Human Capital consulting firm. Sure, they provided free breakfast and a free lunch to every employee in every office around the world. And yes, they really did conduct performance reviews, invest in training, and administer employee engagement surveys.

article thumbnail

15 company culture ideas: The best, worst and the quirkiest we’ve seen!

SurveySparrow

Employee turnovers are expensive. Most of the reasons for migration can be resolved with an effective feedback system. And your aim should be to retain as many employees as you can. Tony Hsieh, Founder, and CEO wants employees who can embody the core value of service-mindedness.

Culture 69
article thumbnail

What Is A People-First Culture? (Fireside Chat With Jayson Gaignard)

Michel Falcon Experience

Company culture, customer experience, and employee engagement, and how all those three work together to build an admired, profitable company. The micro are those light memorable touches that you, or your employees, or your customers. Truth be told, I started my career as customer experience management being the thing.

Culture 60