BirdEye

OCTOBER 16, 2020

On the other hand, being too slow to react to customer opinion means losing sales to dealerships that are better prepared to embrace digital transformation. Magazines in waiting often are not enough to keep customers entertained. Seek your customers’ help to spread the word on social platforms. Download the eBook below.

Strategy 98

Strategy Customer Experience eBook Tips 98

SurveySparrow

MAY 22, 2020

While there is nothing wrong with aggressiveness to get newer clients, not providing the best after-sales service for your existing customers can come to bite you. With webinars, you can interact with your audience directly, something that videos or an ebook does not offer. 6 Be active on social media. 4 Produce an ebook.

Strategy 52

Strategy Social Media eBook Conference 52

CSM Magazine

MAY 20, 2020

You can give it away as an ebook, white paper, checklist, or cheat sheet, in exchange for a potential customer’s email address. Implementing a referral program can really help your business’ sales cycle and produce qualified prospects that will boost your sales efforts. Social media marketing.

Strategy 52

Strategy Social Media ROI Sales 52

CSM Magazine

FEBRUARY 6, 2019

Enter call tracking – which bridges the gap between sales calls and advertising spend. However, the path to purchase is complex with consumers switching between online and offline channels before becoming a sale. Our patience has weakened with on-demand services (social media, email, live chat) and we expect instant results.

Customer Service 51

Customer Service Omni-Channel eBook Social Media 51

Team HGS

MARCH 6, 2019

This HGS ebook covers 11 trends, from those in self-service, mobile service, messaging, and social media, to artificial intelligence, robotic process automation and analytics. HGS is proud to be recognized in the “2019 Training Top 125” by Training Magazine.

Trends 40

Trends Meeting Self Service Multi-Channel 40

ClientSuccess

JULY 11, 2017

As Entrepreneur magazine points out in this recent article , one of the best ways you can show your customers you care is by asking them for feedback, responding to their suggestions, and making the necessary adjustments. eBooks: Customer Success as a Culture: Customer Success Leaders Edition.

Culture 40

Culture Customer Success Strategy eBook 40