Conduent CX Research Finds Strong CX Fundamentals Are Essential in the Consumer Relationship
CSM Magazine
SEPTEMBER 14, 2023
The research, Experience & Loyalty Insights: A Research-Based Review, is a collaboration between Conduent and Execs In The Know. Customers are seeking out faster, simpler transactions, more consistency across channels, and easier access to live support. email, chat, live, social, etc.) email, chat, live, social, etc.)
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