PeopleMetrics
MAY 13, 2020
As always, be open to all ideas, support your team members, and set clear expectations. PeopleMetrics’ Employee Experience tools can help managers and executives identify breakdowns in communications, which is especially important today. This simple exercise is incredibly powerful in bringing a team together.
SurveySparrow
OCTOBER 10, 2020
It is clear, then, that we all understand the importance of employee experience management. . There are great solutions available now to help improve employee satisfaction. Below, we take a look at some of the best workforce engagement software that you can use to get your employees engaged! It’s time to change that.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Comm100
JULY 9, 2019
Actual training – devoting resource (not just e-learning!) to coaching each employee to success, measuring and providing feedback along the way. This investment in employee experience (EX) can be found at the foundation of all great CX (customer experiences). And that’s ultimately the goal of AI adoption.
Kustomer
JANUARY 20, 2022
It’s a leading expert in customer and employee experience. Again, across the business, he’s been helping people really manage this concept of customer and employee experience. It is a provocative statement, but I truly do believe it, and actually, the research supports it. Jon Picoult: (02:09).
SurveySensum
AUGUST 26, 2020
And if you do not work on this exercise, your CX initiative will fail. . Also, there are many reputable sources that share great insights on it and can be used by CX professionals to support their case. Make sure that your customer is satisfied at every milestone such as purchase, post-purchase, or support. .
Kustomer
MAY 12, 2022
So I’ve got at least 20 years, I don’t want to say exactly how many, in the customer service world, starting with frontline management and then going all the way through to everything that supports customer service. So Shannon Martin, and I guess the LinkedIn handle is S-L-E-A-R Martin. Gabe Larsen: (01:19). Well, yeah.
Kustomer
AUGUST 12, 2021
So I’ve got at least 20 years, I don’t want to say exactly how many, in the customer service world, starting with frontline management and then going all the way through to everything that supports customer service. So Shannon Martin, and I guess the LinkedIn handle is S-L-E-A-R Martin. Gabe Larsen: (01:19). Well, yeah.
Expert insights. Personalized for you.
116 
Let's personalize your content