BirdEye

MARCH 7, 2023

In this article, we’ll discuss the benefits of social media for business, provide tips on how to optimize your channels, and how to measure your social media success. Using high-quality visuals like infographics, videos, and photos stands out more on a newsfeed and can grab users’ attention faster.

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Social Media Tips Multi-Channel Infographics 94

Magellan Solutions

AUGUST 9, 2021

Deliver value without hard-selling – When crafting each article, video, infographic, or newsletter, always focus on how you can help your target audience instead of touting your product. It also facilitates brand-customer interactions across different devices. . The former connects consumers on different channels.

B2B 40

B2B Trends Chatbots Call Center 40

SurveySensum

MAY 11, 2023

Here are some examples of Retail Survey Questions you can ask customers. How satisfied were you with the level of customer service you received? As you can see from the given infographic, the average NPS score in online (retail) shopping is 41. Otherwise, start listening to your customers and improve your business.

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NPS Retail Net Promoter Score Effort Score 52

Currency Alliance

FEBRUARY 10, 2021

But before we dive into what you need to know (and support) in order to create more value for your company and your customers… Acknowledging certain realities helps build a solid foundation for loyalty. Loyalty programs, and the ‘loyalty mechanics’ designed into them, can drive very specific customer behavior.

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Loyalty Programs Loyalty How To Touchpoint 52

Currency Alliance

APRIL 10, 2021

Certainly that’s the case if the outcome will be greater ROI from the department, and an increase in my brand’s NPS score. While multi-brand collaboration is starting to increase rapidly, the greatest constraint in giving customers more freedom and choice with loyalty currencies is often your brand’s ego.

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Loyalty Marketing Loyalty Programs Touchpoint 52

Currency Alliance

FEBRUARY 10, 2020

The multi-brand coalition model, in which most of the value can be realized by a grocer, has only partially taken hold in the UK, Canada, Australia and a few other markets. Yet even in those countries, constraints remain that limit a customer’s benefit. A winning program in the grocery sector. T he best grocery programs worldwide.

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Loyalty Programs Loyalty How To Hotels 52