Customer Retention, Loyalty, Tips and White Paper

New White Paper – Retaining Customers in Tough Economic Times

InMoment XI

MAY 28, 2009

In a new white paper titled “Retaining Customers in Tough Economic Times”, Kyle LaMalfa, Allegiance Best Practices Manager & Loyalty Expert, offers 9 tips for succeeding at customer retention in a marketplace that doesn’t follow traditional rules.

Customer Retention

Customer Retention Tips Loyalty Customers

New White Paper – Retaining Customers in Tough Economic Times

InMoment XI

MAY 28, 2009

In a new white paper titled “Retaining Customers in Tough Economic Times”, Kyle LaMalfa, Allegiance Best Practices Manager & Loyalty Expert, offers 9 tips for succeeding at customer retention in a marketplace that doesn’t follow traditional rules.

Customer Retention

Customer Retention Tips Loyalty Customers

New White Paper – Retaining Customers in Tough Economic Times

InMoment XI

MAY 28, 2009

In a new white paper titled “Retaining Customers in Tough Economic Times”, Kyle LaMalfa, Allegiance Best Practices Manager & Loyalty Expert, offers 9 tips for succeeding at customer retention in a marketplace that doesn’t follow traditional rules.

Customer Retention

Customer Retention Tips Loyalty Customers

Webinars

Secrets of a Successful Sale: Optimizing Your Checkout Process

How To Craft Your Perfect Retail Tech Stack

How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

MORE WEBINARS

15 Customer Retention Strategies for Long-Term Customer Loyalty

Comm100

OCTOBER 8, 2016

Your customer retention is super important to your bottom line—after all, customer loyalty is well-known for being more valuable than customer acquisition. With stakes this high, it’s essential that you build a solid customer retention plan that can lead to long-term customer loyalty.

Customer Retention

Customer Retention Loyalty Strategy Loyalty Programs

Personalization In Sales Leads To Increased Loyalty and Repeat Business

Integrity Solutions

APRIL 19, 2024

It provides competitive differentiation, nurtures customer relationships, helps them feel seen and heard , and ultimately leads to increased customer loyalty and repeat business. It’s not surprising that today’s customers are craving a more personalized experience.

Sales

Sales Loyalty Communication Contact Center

5 ways to retain more customers in 2021

Customer Experience Insight

DECEMBER 3, 2020

Customer experience professionals might be the most valuable players in their company’s success in 2021. You hold the key to customer retention. Many just couldn’t retain the customers they had before they were forced to shut down. You can retain more customers by staying top of mind. Meet more people.

Customer Experience Professionals

Customer Experience Professionals Social Media Customer Retention Tips

B2B Customer Journey Touchpoints CS Teams Need To Plan For

Totango

AUGUST 23, 2022

Touchpoint interactions may serve a variety of functions, such as: Inviting a customer to visit your website. Persuading a customer to try your freemium app. Guiding customers through onboarding. Providing tutorial tips to answer customer questions and encourage greater product adoption. White papers.

Customer Journeys

Customer Journeys Touchpoint B2B Social Media

How to Write a Thank You Letter to Your Customer with Easy-to-Use Samples

Comm100

DECEMBER 8, 2017

In fact, if you’re going to run a successful, customer-centric business, it is important that you express gratitude towards your customers regularly. Here are important tips for writing a thank you letter to your customer, complete with sample thank you letters to help you show your customer how much you appreciate them.

Social Media

Social Media How To Return on Investment Customers

Customer Experience Articles

ClearAction

FEBRUARY 7, 2016

Customer Experience Strategy: 4 Overlooked Key Competencies white paper. Customer Experience is Decided by You article. Loyalty is Not Just for Customers article. Customer-Centricity Means Customer-Centric BKM: Amazon, USAA, Zappos. Customer Retention Begins With Trust article.

Customer Experience

Customer Experience Customer Centricity Employee Engagement Social Media

Return Customers Spend 3 Times More: Here Are 4 Ways to Retain Customers

ProProfs Chat

JULY 13, 2018

Data from Riskified show that return customers account for 1/3rd of all online shopping revenue and they tend to spend 3 times more than one-time shoppers. Yet 44% of companies have no focus on customer retention. Customer retention could generally be traced down to customer satisfaction.

Advertising

Advertising Customer Retention Customers Customer Journeys

6 Useful Examples of Apology Letters to Customers

Comm100

JANUARY 19, 2017

When we are approached by a customer who is upset by a defective product or service, responding with a professional apology that offers the customer a hassle-free solution is an important part of ensuring customer retention. Provide the customer with a hassle-free replacement. Sincerely, John Doe.

Examples

Examples Customer Service Representative Customers Customer Service

6 Useful Examples of Apology Letters to Customers

Comm100

JANUARY 19, 2017

When we are approached by a customer who is upset by a defective product or service, responding with a professional apology that offers the customer a hassle-free solution is an important part of ensuring customer retention. Provide the customer with a hassle-free replacement. Sincerely, John Doe.

Examples

Examples Customer Service Representative Customers Customer Service

You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why

Comm100

OCTOBER 11, 2017

White Paper] The Guide to Becoming a Top Performing Live Chat Operator. Well-trained operators mean better customer satisfaction. Here we offer 12 essential tips for live chat operators to communicating effectively, addressing customer issues efficiently, and representing your brand professionally.

Social Media

Social Media Customer Service Strategies Strategy Customer Service

The Benefits of a Customer Service Knowledge Base

Solvvy

SEPTEMBER 17, 2022

What is a Customer Service Knowledge Base? To build strong relationships with your customers, you must be transparent and provide information. A customer service knowledge base gives you an easy way to provide tips and guidance to educate your users or customers. Articles, white papers, and e-books.

Knowledge Base

Knowledge Base Self Service Customer Service e-support

Customer Experience Update

New White Paper – Retaining Customers in Tough Economic Times

New White Paper – Retaining Customers in Tough Economic Times

Webinars

Trending Sources

New White Paper – Retaining Customers in Tough Economic Times

Webinars

15 Customer Retention Strategies for Long-Term Customer Loyalty

Personalization In Sales Leads To Increased Loyalty and Repeat Business

5 ways to retain more customers in 2021

B2B Customer Journey Touchpoints CS Teams Need To Plan For

How to Write a Thank You Letter to Your Customer with Easy-to-Use Samples

Customer Experience Articles

Return Customers Spend 3 Times More: Here Are 4 Ways to Retain Customers

6 Useful Examples of Apology Letters to Customers

6 Useful Examples of Apology Letters to Customers

You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why

The Benefits of a Customer Service Knowledge Base

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