Optimove

MARCH 31, 2020

Travel & Tourism. The Travel and Tourism industry was probably the first to have felt the negative impact of the pandemic, with countless small-timers probably already out of business. At Optimove, our Travel and Tourism clients started by being very transparent in their messaging – providing a sense of authenticity and care.

Travel 52

Travel Tourism Communication Company 52

Talkdesk

MARCH 17, 2020

In response to the COVID-19 pandemic, many global agencies have issued travel advisories or restrictions, large conferences and entertainment events have been canceled, and companies are beginning to ban business-related trips. travel and tourism industry at least $24 billion in foreign spending alone.

Contact Center 94

Contact Center Self Service Tourism Travel 94

ShepHyken

OCTOBER 31, 2017

With more than 12 years of experience in the Hospitality, Tourism, and Attractions Industry, Joshua specializes in guest experience training, feedback analysis, mystery shopping, and quality assurance consulting.

Tourism 104

Tourism Entertainment Guest Experience Hospitality 104

BirdEye

DECEMBER 30, 2023

Engagement on business accounts is more strategic, focused on building and maintaining customer relationships, networking with industry peers, and managing the brand’s online reputation. For example, if you are opening a Twitter business account for a tourism company, you can select ‘travel’.

How To 111

How To Social Media Advertising Analytics 111

Storyminers

JULY 6, 2020

As one of the most in-demand Customer Experience Keynote Speakers and Consultants in the world today, David Avrin delivers profound wisdom to clients and audiences around the world. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

As one of the most in-demand Customer Experience Keynote Speakers and Consultants in the world today, David Avrin delivers profound wisdom to clients and audiences around the world. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

He is currently at Forrester as a Senior Customer Experience Advisor where he is supporting Senior CX Leaders from FTSE 500 companies across the EMEA region. James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. James Hardwick is a Customer Experience Specialist and Thought Leader.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132