Elevating Guest Experiences in Hotels with Integrated CX
InMoment XI
FEBRUARY 7, 2024
What is Integrated CX Integrated CX platforms unify customer feedback signals from a multitude of feedback signals (listed below), blending them into a cohesive whole. Utilizing AI, this system organizes and deciphers the collected data, and makes sense of it thereafter. That’s no longer the case. AI Has Its Shortcomings, Too.
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