Elevating Guest Experiences in Hotels with Integrated CX
InMoment XI
FEBRUARY 7, 2024
Utilizing AI, this system organizes and deciphers the collected data, and makes sense of it thereafter. Hotels can then leverage these insights to elevate guests’ experiences before, during, and after their reservation. The workings of AI systems like ChatGPT can be opaque, and their recommendations may not always be reliable.
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