Currency Alliance

JUNE 16, 2020

Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. So the initiative offers meaningful utility to many customers. Some news brands, today, effectively subsidise flagging print sales by charging for online content. improvement in sales.

Loyalty 52

Loyalty Innovation Travel Loyalty Programs 52

C Space

APRIL 21, 2020

California-based Thalia normally make guitar accessories like capos, picks, and guitar-branded smartphone cases, but owner Chris Bradley and his staff of about a dozen employees have pivoted to manufacturing intubation boxes for hospital workers treating COVID-19 patients.

Brands 52

Brands Hospitality Entertainment Healthcare 52

LoyaltyPlus

AUGUST 4, 2017

Bridging the gap between Marketing and Sales, CRMPlus creates a sophisticated understanding of customer behaviour and needs by leveraging all your customer touch points. By harnessing this technology to tailor your CRM programme, customer churn is reduced and the lifetime value of your most profitable customers is extended.

Customer relationships 40

Customer relationships Engagement CRM Social Media 40

Storyminers

JULY 6, 2020

Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

SurveySensum

JULY 14, 2020

Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Storyminers

JULY 6, 2020

Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Currency Alliance

DECEMBER 17, 2019

Many of those earlier touchpoints should be incentivized to keep the prospect progressing through the sales funnel. Complementary, non-transactional touchpoints can shed a lot more useful insight. enjoyed a 20% sales uplift. But for many brands, the purchase transaction only takes place after dozens of prior touchpoints.

Loyalty 64

Loyalty Strategy Loyalty Programs Travel 64