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February Community Highlights

Lithium

This group was created to share content, best practices, and collaborate on ways to handle digital customer engagement during crises like the COVID-19 Coronavirus pandemic. Do you have any tips or insights into how your company is adapting? Missed out on our recent Khoros Roadmap Webinar? Top Kudoed Contributors.

Roadmap 52
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February Community Highlights

Lithium

This group was created to share content, best practices, and collaborate on ways to handle digital customer engagement during crises like the COVID-19 Coronavirus pandemic. Do you have any tips or insights into how your company is adapting? Missed out on our recent Khoros Roadmap Webinar? Top Kudoed Contributors.

Roadmap 52
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Atlas Highlights - August 2021

Lithium

This September, you'll hear from leading global brands about creating winning digital-first strategies to deliver amazing customer experiences. Khoros Engage has it all – dynamic general sessions, thought-provoking breakout discussions, practical tips, and virtual networking. ?We Sign up now Influence our roadmap.

Roadmap 52
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Top Takeaways from Khoros Engage 2019 (Part 2)

Lithium

Listening to how brands are addressing their challenges revealed a universal truth: You can’t solve today’s problems, let alone tomorrow’s, using tools and tips from the past. Each of the upcoming innovations serve the same purpose of helping brands bridge the connection crisis to deliver a unified customer experience. Khoros Care.

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Top Takeaways from Khoros Engage 2019 (Part 2)

Lithium

Listening to how brands are addressing their challenges revealed a universal truth: You can’t solve today’s problems, let alone tomorrow’s, using tools and tips from the past. Each of the upcoming innovations serve the same purpose of helping brands bridge the connection crisis to deliver a unified customer experience. Khoros Care.

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Top Takeaways from Khoros Engage 2019 (Part 2)

Lithium

Listening to how brands are addressing their challenges revealed a universal truth: You can’t solve today’s problems, let alone tomorrow’s, using tools and tips from the past. Each of the upcoming innovations serve the same purpose of helping brands bridge the connection crisis to deliver a unified customer experience. Khoros Care.

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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

software bug fixes, wrong information corrected on the website) Product development decisions : reprioritizing things on the product development roadmap taking the feedback into account (e.g. more friendly behavior in customer service) Marketing to take the info into account in better targeting (e.g.