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How to create buyer personas + Free template

BirdEye

Knowing your customers is an integral part of your business’s success. It helps you define brand strategies , choose product development tools, and find the proper channels for your sales team to engage with your customers. Focusing on the customer is especially important during a marketing campaign.

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9 Customer Experience Conferences that You shouldn’t miss in 2020

SurveySparrow

The keynote speakers of NGCX 2020 are Kristin Reilly-Vp of Global People Experience-Walmart, Raj Sivasubramanian- Customer Experience Leader, Airbnb, and many other eminent thought leaders. Who should attend: UX/UI experts, Customer experience Managers, CX design professionals. When: September 2020.

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9 Customer Experience Conferences that You shouldn’t miss in 2020

SurveySparrow

The keynote speakers of NGCX 2020 are Kristin Reilly-Vp of Global People Experience-Walmart, Raj Sivasubramanian- Customer Experience Leader, Airbnb, and many other eminent thought leaders. Who should attend: UX/UI experts, Customer experience Managers, CX design professionals. When: September 2020.

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Unlock CX Stories: 2019 EMEA Report

NetBase

And the verticals include technology; media and entertainment; consumer products; banking and finance; health and pharmaceutical; and, retail. Reduce pain points to improve the purchasing experience. Qualify and act on customer leads. Determine how to cross-sell to current customers.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology.