Magellan Solutions

OCTOBER 17, 2023

So, if you’re looking for a way to optimize your customer support operations, look no further than the inbound call center. Let’s assume that e-commerce has insufficient manpower to deal with customer inquiries. The startup could allot the saved hours to hiring and training new support agents.

Call Center 52

Call Center e-support Telecommunications Healthcare 52

ProProfs Chat

SEPTEMBER 17, 2021

Read more: How to Use e-Learning for Employee Onboarding. Make sure that you create an environment for self-growth and learning by providing webinars, seminars, courses, skill training programs, etc. Give Additional Support for Working Parents. Read More: 12 Reasons You Must Invest in E-learning. Conduct Stay Interviews.

Employee Experience 52

Employee Experience Gamification e-support Survey 52

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Myra Golden

MARCH 18, 2020

I’ve shared my 3R De-escalation Method with Walmart e-Commerce, Verizon Business, McDonald’s, Coca-Cola, Frito-Lay, Michelin Tires, and other organizations. A customer support specialist said “In regards to your eLearning course, your coaching has immensely helped me with a few difficult calls these past three weeks.

e-support 52

e-support Course Social Media Call Center 52

Qualtrics

JUNE 26, 2020

These actions included remote working , online training and pandemic guidance, online social activities, shopping benefits, health support, family support, financial support and psychological support. With so many employees, the company needed to understand what they could do to best support their employees.

Sports 46

Sports Hospitality Loyalty Programs e-support 46

Myra Golden

JULY 29, 2016

They are supportive and go above and beyond to make sure that we have all we need on the administration end of things and alert us if there are new or updated modules. . According to Newsweek magazine, the stress level of consumer services professionals is comparable to that of air-traffic controllers and police officers. Call Control.

Customer Service 40

Customer Service Training Customer Service Training Course 40