Consumers, Customer Experience Design, e-support and Seminar

Master The Skills Of De-escalation While Your Agents Work From Home with our 30-Minute Online Class

Myra Golden

MARCH 18, 2020

I’ve shared my 3R De-escalation Method with Walmart e-Commerce, Verizon Business, McDonald’s, Coca-Cola, Frito-Lay, Michelin Tires, and other organizations. A customer support specialist said “In regards to your eLearning course, your coaching has immensely helped me with a few difficult calls these past three weeks.

e-support

e-support Course Social Media Call Center

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. “Organizations make many mistakes when selecting a customer relationship management solution. Lucjan Kierczak. lucjankierczak.

Software

Software Customer Experience Company CRM

Customer Experience Update

Master The Skills Of De-escalation While Your Agents Work From Home with our 30-Minute Online Class

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Webinars

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